Paste your product info or policies — AI serves buyer questions instantly. Knowledge stays local, 24/7 on duty, gracefully routes to human when unsure.
3 Steps to Go Live — No Training Session Needed
Core Capabilities
Paste Once, AI Learns Your Business
Paste your shipping policy, return terms, and lead times — AI absorbs it instantly and starts serving buyers, no training or coding needed
Replies in Whatever Language the Buyer Uses
Detects the buyer's language automatically — Chinese, English, Malay, Arabic and more, no setup required
Your Knowledge Stays in Your Hands
All business knowledge is stored locally on your Zhimao Box — never shared with any third-party cloud
Hands Off Gracefully When Unsure
When the knowledge base can't answer, AI honestly tells the buyer and routes to a human — never fabricates prices, deadlines, or guarantees
One AI, Multiple Channels at Once
Deploy to WhatsApp, website chat, and platform IM simultaneously — meet buyers wherever they are
Gets Smarter as You Add More
Found a new question? Add it to the knowledge base in one line — effective immediately. More knowledge means better coverage and less human intervention
Roadmap
Requirements
- ✓Zhimao account with AI enabled — no extra subscription needed
- ✓Zhimao Box (knowledge stored locally; basic Q&A available via Web without a Box)
- ✓Pay per reply — charged only when AI responds, never for idle time
Updated 6/13/26, 12:34 PM