How to invoke
Runs on Zhimao Box (chat via WhatsApp)After install, in WhatsApp “Message yourself”, send “help” or the triggers above. For customer inbox, switch to inbox mode + allowlist.
3 Steps to Go Live — No Training Session Needed
Core Capabilities
Paste Once, AI Learns Your Business
Paste your shipping policy, return terms, and lead times — AI absorbs it instantly and starts serving buyers, no training or coding needed
Replies in Whatever Language the Buyer Uses
Detects the buyer's language automatically — Chinese, English, Malay, Arabic and more, no setup required
Your Knowledge Stays in Your Hands
All business knowledge is stored locally on your Zhimao Box — never shared with any third-party cloud
Hands Off Gracefully When Unsure
When the knowledge base can't answer, AI honestly tells the buyer and routes to a human — never fabricates prices, deadlines, or guarantees
One AI, Multiple Channels at Once
Deploy to WhatsApp, website chat, and platform IM simultaneously — meet buyers wherever they are
Gets Smarter as You Add More
Found a new question? Add it to the knowledge base in one line — effective immediately. More knowledge means better coverage and less human intervention
Roadmap
Data it can use
- 🔐
Orders (read-only)
View orders & deals; no changes made
- 🔐
Run automations
Run ops actions (auto-reply, follow-up)
After install, this assistant runs with restricted permissions: it can only access the data listed below; any over-reach is rejected.
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