ZhimaoTradeVision Global
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📚
Knowledge
Local
Online
7×24
RADAR
智猫
AI Support
● Online · KB Ready
Shipping cost?
$500+ ships free ✓
Can I return it?
Returns in 15 days ✓
Lead time?
AI replying...
Deployable to Box
💬
Support / CRM

Omni-channel Support Hub

Paste your policies, AI starts serving instantly · Knowledge stays local, buyer questions answered in seconds, 24/7

How to invoke

Runs on Zhimao Box (chat via WhatsApp)

After install, in WhatsApp “Message yourself”, send “help” or the triggers above. For customer inbox, switch to inbox mode + allowlist.

3 Steps to Go Live — No Training Session Needed

01

STEP 01

Paste Your Business Knowledge

Send AI your shipping policy, return terms, product specs, and FAQs — it learns immediately

02

STEP 02

Buyer Arrives, AI Serves Instantly

Buyer messages on WhatsApp or your site — AI replies instantly from the knowledge base, language matched automatically, 24/7

03

STEP 03

Uncertain Cases Go to You or Your Team

When a question exceeds the knowledge base, AI flags it and routes to you — handle it and optionally update the knowledge base so next time it's automatic

Core Capabilities

📋

Paste Once, AI Learns Your Business

Paste your shipping policy, return terms, and lead times — AI absorbs it instantly and starts serving buyers, no training or coding needed

💬

Replies in Whatever Language the Buyer Uses

Detects the buyer's language automatically — Chinese, English, Malay, Arabic and more, no setup required

🔒

Your Knowledge Stays in Your Hands

All business knowledge is stored locally on your Zhimao Box — never shared with any third-party cloud

🤝

Hands Off Gracefully When Unsure

When the knowledge base can't answer, AI honestly tells the buyer and routes to a human — never fabricates prices, deadlines, or guarantees

📱

One AI, Multiple Channels at Once

Deploy to WhatsApp, website chat, and platform IM simultaneously — meet buyers wherever they are

📈

Gets Smarter as You Add More

Found a new question? Add it to the knowledge base in one line — effective immediately. More knowledge means better coverage and less human intervention

Roadmap

Instant knowledge-base setup (local storage)✓ Live
Auto-detect multilingual replies✓ Live
Graceful human handoff✓ Live
WhatsApp & site chat multi-channel⚡ Building
Chat history review & auto knowledge extraction○ Planned

Data it can use

  • 🔐

    Orders (read-only)

    View orders & deals; no changes made

  • 🔐

    Run automations

    Run ops actions (auto-reply, follow-up)

After install, this assistant runs with restricted permissions: it can only access the data listed below; any over-reach is rejected.

Reviews

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